Current Openings

Westmed Ambulance Service is one of the largest ambulance providers in Northern California. The Operations team is responsible for Emergency and Non-Emergency calls throughout East Bay Counties of Northern California with deployment centers in Alameda, Santa Clara and Contra Costa counties. Come join our work hard - play hard family at Westmed and learn why we are the quality ambulance service of choice for so many.

Westmed is proud to be the primary Ambulance provider for UCSF Children's Hospital of Oakland, Providing Neonate and Pediatric Critical Care and general transportation for one of the largest children's hospitals in California. Westmed also provides the largest footprint of Neonate and Pediatric Advance transport in the Bay Area, providing this essential service to five major hospital systems. Westmed also provides primary transportation services at all levels for Santa Clara county and other area hospital systems. We are also proud of our Paramedic division providing private Emergency and back-up 911 service to Santa Clara county.

Benefits:

Starting at $17 base rate

  • Full Kaiser medical benefits

  • PTO

  • 401K

  • Holiday pay

  • Earn Paramedics and Nursing scholarship funds

  • Highly flexible full and part time schedules

  • State of the art ambulances and equipment averaging less than 3 years old

  • 24 hour shifts available

  • Generous overtime opportunities

  • Highly supportive promote from within advancement opportunities

  • Paid uniforms

  • Incentive programs

We're looking for EMTs to join our team with the following skills:

  • Excellent customer service skills

  • Comfortable working cooperatively with other employees

  • Enjoy the responsibility of working with minimal supervision

  • Quality care is your highest priority

  • Pride in taking care of your surroundings and equipment's

  • Respect for your fellow employees

Qualification's:

  • California State EMT/Medic Card

  • Valid California Driver's License

  • Ambulance Driver Certification

  • Valid Medical Examiner Card

  • Current CPR Certification

  • A DMV Printout for review

  • At least 18 years of age

Westmed Ambulance Service is an Equal Opportunity / Affirmative Action Employer. It is Westmed Ambulance Service's policy to provide equal opportunity to all qualified applicants for employment, and not to discriminate on any basis of age, citizenship, color, physical disability, mental disability, medical condition, pregnancy, genetic information, military or veteran status, marital status, national origin, race, ancestry, religion, gender, sexual orientation, gender identity, gender expression or any class protected by State law.

Summary

Provide basic medical care and transport. Administers first aid treatment to and transports sick or injured persons to medical facility, working as member of emergency medical teams by performing the following duties.

Essential Duties and Responsibilities include, but are not limited to, the following. (Other duties may be assigned.)

  • Responds to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specified

  • Monitors communication equipment to maintain contact with

  • Removes or assists in removal of victims from scene of accident or

  • Determines nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statements of persons involved, examination of victim or victims, and knowledge of emergency medical

  • Administers prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen or intravenous injections, treatment of minor wounds or abrasions, or administration of artificial

  • Communicates with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment

  • Assists in removal of victims from vehicle and transfer of victims to treatment

  • Assists treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of

  • Maintains vehicles and medical and communication equipment and replenishes first aid equipment and

  • Assists in controlling crowds, protecting valuables, or performing other duties at scene of

  • Assists professional medical personnel in emergency treatment administered at medical

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional

  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets

  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in

  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written

  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to

  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely

  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish

  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on

  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials

  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected

  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on

  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate

  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when

Qualifications                                          

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED, three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to climb or balance. The employee must , frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold and extreme heat.

Summary

Westmed Ambulance Service is one of the longest running ambulance providers in Northern California. Westmed deploys throughout the Counties of Alameda and Santa Clara. Westmed has deployment centers in Alameda and Santa Clara counties. Come join our work hard - play hard family at Westmed and learn why we are the quality ambulance service of choice for so many.

Westmed is proud to be the primary Ambulance provider for UCSF Children's Hospital of Oakland, Providing Neonate and Pediatric Critical Care and general transportation for one of the largest children's hospitals in California. Westmed also provides the largest footprint of Neonate and Pediatric Advance transport in the Bay Area, providing this essential service to five major hospital systems. Westmed also provides primary transportation services at all service levels for Santa Clara County and other area hospital systems. We are also proud of our Paramedic division providing Emergency services for the Santa Clara County Health System and back-up 911 service to Santa Clara County.

Benefits:

$23 to $29 base rate = $63,341.00 to $89,032.00 starting annual full-time wage, top step up to $100,000 based on schedule achieved in 2 to 4 years depending on credit for experience.

* Out of area/State travel medics welcome, 48-hour continuous shifts available.

  • 6% annual wage Adjustments

  • Full Time and Part Time opportunities available

  • 24hour and 12hour shifts available

  • Full Kaiser medical benefits

  • Sick leave

  • PTO

  • 401K

  • Holiday pay

  • Nursing scholarship funds

  • Generous overtime opportunities

  • Paid uniforms

Essential Duties and Responsibilities include, but are not limited to, the following. (Other duties may be assigned.)

  • Assesses nature and extent of illness or injury to establish and prioritize medical procedures to be followed, or need for additional assistance.

  • Restores and stabilizes heart rhythm on pulseless, non-breathing patient. Monitors cardiac patient.

  • Initiates intravenous fluids to administer medication or drugs, or to replace fluids lacking in body. Performs endotracheal intubation to open airways and ventilate patient.

  • Administers injections of medications and drugs.

  • Administers initial treatment at emergency scene and takes and records patient's vital signs. Assists in extricating trapped victims and transports sick and injured persons to treatment center.

  • Observes, records, and reports to physician patient's condition and reaction to drugs, treatments, and significant incidents.

  • Communicates with hospital, physician, and other medical personnel in person and by radio-telephone.

  • Keeps current on treatment techniques, protocol changes, and application of new drugs, material, and equipment.

  • Prepares required reports and maintains records of activities. Requisitions and restocks supplies, material, and equipment.

  • Cleans and performs minor maintenance to assigned emergency vehicle. May be assigned other duties as needed by management.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

  • Technical Skills - Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills; Shares expertise with others.

  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to obtain California State accreditation as a Paramedic

  • Valid California Driver's License or willingness to work as a non-driver

  • Ambulance Driver Certification or willingness to work as a non-driver

  • Valid Medical Examiner Card

  • Valid ACLS Card

  • Current CPR Certification

  • A DMV Printout for review

Education and/or Experience

One to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Zoll ePCR tablet; Order processing systems; Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations

Current Drivers License, Current Paramedic Certifications (CA State, Local County), Current CPR Card, Current Ambulance Drivers Certificate, Currently LA City License. Approved Driving Record, Current Medical Examiners Card.

Other Skills and Abilities

Skill with geriatric patients. Demonstrate ability to work under pressure and in extreme situations and climates

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is frequently required to climb or balance and taste or smell. The employee may need to lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions. The employee is occasionally exposed to risk of radiation. The noise level in the work environment is usually loud.

Drug Test

The successful passing of a drug test (including, without limitation, testing for marijuana) is required prior to undertaking this position; this includes new employees as well as current employees transferring into this position from a previous job with lesser medical authority.

 

Westmed Ambulance Service is an Equal Opportunity / Affirmative Action Employer. It is Westmed Ambulance Service's policy to provide equal opportunity to all qualified applicants for employment, and not to discriminate on any basis of age, citizenship, color, physical disability, mental disability, medical condition, pregnancy, genetic information, military or veteran status, marital status, national origin, race, ancestry, religion, gender, sexual orientation, gender identity, gender expression or any class protected by State law.

Position Summary:

The dispatcher position is responsible for but not limited to:

  • Answering the phones

  • Dispatching ambulances to calls

  • Providing directions to crews as needed

  • Transferring calls to various members of management

  • Communicating daily reports to managers

  • Call transcribing into a CAD system

  • And maintaining the daily schedule of calls and adjusting as necessary throughout the day.

Essential Duties and Responsibilities (listed but not limited to):

  • Answer multiple phone lines

  • Multitask between phone calls, communications from ambulance crews, and county radios

  • Monitor multiple systems/programs on a computer

  • Type 45 wpm or greater

  • Provide positive customer service both internally and externally

  • Have a good understanding of Bay Area freeways, hospitals, and traffic patterns

  • Provide timely reports to the management team

  • Adjust daily call schedule as needed

Job Requirements and Qualifications

  • Must have good auditory abilities

  • Must be able to type 45 wpm or greater

  • Must have good customer service skills

  • Must have excellent oral and written communication skills

  • Must have knowledge of Emergency Medical Service Industry

Requirements

  • Must have reliable transportation to job site

  • Must be able to communicate effectively with managerial staff

  • Must have a high school diploma or equivalent

  • Must be able to handle high stress situations and call volumes

  • Emergency Medical Technician/Emergency Medical Dispatch certificate highly desired

  • Ability to work nights, weekends and holidays

Benefits:

  • $18 to $22 an hour depending on experience and shift type

  • Production based bonuses

  • Full Kaiser medical benefits

  • Dental and Vision benefits

  • PTO

  • 401K

  • Holiday pay

www.westmedambulance.com

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

 

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills

To perform this job successfully, an individual should have knowledge of Contact Management systems; Dispatch Software Database software; Internet software; Order processing systems; Spreadsheet software and Word Processing software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

EMT-B